Job Information

Providence Epic Applications Analyst - AP Claims in Washington


*We are currently offering remote work from one of our footprint states which are inclusive of WA, OR, MT, CA, AK, NV and or TX*

Providence is seeking a IS Applications Analyst who will:

  • Demonstrate full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems.

  • Manage small and moderately complex projects, establish and implement new or revised system requirements or procedures.

  • Analyze user requirements, develop and implement systems for moderately complex processes.

  • Coordinate activities of project team and act as a source for direction, training and guidance for less experienced departmental staff.

  • Initiate course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization.

  • Build and enhance effective working relationships with a wide range of internal and external contacts, vendors, and stakeholders on behalf of Providence St. Joseph Health and Services.

  • Work collaboratively with colleagues across PSJHS in delivery of specific cross departmental projects and efforts.

  • Actively support and incorporate the mission and core values into daily activities.

  • Treat all others with respect and demonstrate excellence, justice and compassion in daily work and relationships with others.

In this position, you will:

  • Work collaboratively with clients to determine information and data requirements. Evaluate and report on a variety of topics, sometimes complex in nature.

  • Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary.

  • Work with internal teams to support and develop business solutions. Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs.

  • Demonstrates service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized.

  • Applies standards, concepts and theories related to technical discipline to provide solutions to moderate to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills.

  • Prepares documentation and assist in documenting and defining workflows in collaboration with relevant stakeholders.

  • Participate in projects and assist project leaders, taking lead on smaller projects as needed.

  • Synthesizes data, information, and knowledge to analyze multiple approaches/solutions to issues or problems.

  • Collaborates with peers to create and maintain standard team specific documentation. Instrumental in maintaining, and consistently participates in improving standards of documentation.

  • Identifies, manages, and communicates issues and risks, diplomatically escalating as appropriate through areas affected. Assist in troubleshooting root cause failures.

  • Understand and translate the business needs into system configuration and workflow validations.

  • Builds and participates in test plan development. Acts as a resource during testing and upgrades; coordinates with appropriate individuals.

  • Able to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results.

  • Plans and coordinates downtime, change management, maintenance, and upgrades.

  • Ability to travel as required.

  • Perform rotational on-call responsibilities.

Job Specific Knowledge, Skills and Abilities:

  • Competent in supporting the technical, operational and application needs of appropriate moderately complex applications or subcomponents of a highly complex application.

  • Ability to train team members in information collection and troubleshooting root cause of application failures.

  • Knowledgeable of application architecture with basic skills in technical documentation of application system installations and moderately complex system flows.

  • Ability to develop test plans for appropriate moderately to highly complex applications.

  • In-depth knowledgeable of database configurations, complex queries and elements.

  • Demonstrated ability to pro-actively identify ways to enhance or improve programs, processes and systems.

  • Proficient in Microsoft office products.

  • Able to lead small to medium internal project work with moderate complexity and moderate risk.

  • Demonstrated ability to network collaboratively with line managers and supervisors, as well as high level individual contributors.

  • Able to independently prioritize work assignments, meet deadlines and manage multiple priorities.

  • Able to work independently and as part of a team.

  • Skilled communicator, both oral and written. Skilled in working collaboratively, courteously and tactfully with difficult situations and/or people to recognize issues and solve problems. Able to adapt communication style to the needs of others, especially in difficult situations.

  • Able to respect confidentiality of all information, especially related to patients, medical staff and employees.

  • Able to set challenging objectives and works against self-defined standards of excellence to continually improve personal performance.

Required qualifications:

  • Bachelor's Degree in Computer Science, Business Management, Information Services -or- equivalent educ/experience.

  • Epic certification (must be kept up to date) within 90 days of hire.

  • Applicable Epic Certification within 3 months of last class required for certification (must be kept up to date) upon hire.

  • Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license upon hire.

  • 4 years industry related experience.

Preferred qualifications:

  • Working Knowledge in managed care.

  • Tapestry Certification.

  • Any certifications relating to software applications, technology infrastructure, and/or clinical specializations (must be kept up to date) upon hire.

  • 3 years Healthcare IS experience.

  • Epic experience.

Salary Range by location:

NorCal (Napa, Sonoma)

Min: $45.10, Max: $72.81

Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez)

Min: $40.20, Max: $64.89

WA Puget Sound Oregon (Portland) Alaska (Anchorage)

Min: $38.56, Max: $62.26

Oregon (Hood River, Medford, Seaside)

Min: $35.95, Max: $58.04

Eastern Washington (Richland, Spokane, Walla Walla)

Min: $34.31, Max: $55.40


Min: $31.05, Max: $50.12


Min: $29.41, Max: $47.48

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 179542
Company: Providence Jobs
Job Category: Applications
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4011 SS IS CRCA TAPESTRY
Address: CA Anaheim 200 W Center St Promenade
Pay Range: $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.