Job Information

Providence Clinical Informatics Specialist: Ambulatory (Remote) in Washington

Description:

We are seeking a Clinical Informatics Specialist: Ambulatory to:

  • Serve as a professional role model in promoting the understanding, integration, and application of information technology in healthcare settings

  • Act as a liaison between clinical care and information technology, supporting all care givers throughout the care continuum in the implementation, learning, use, adoption and optimization of clinical technologies

  • Support the analysis, design, implementation, evaluation, optimization and maintenance of clinical information applications and projects within the assigned ministry/area

  • Utilize team participation skills in a complex, highly stressful environment

  • Use skills in clinical information sciences, and fundamentals of project and change management

  • Use comprehensive understanding of clinical process and practice standards, patient flow and operational processes through Clinical Informatics Specialist licensure in a clinical discipline (e.g. nursing, respiratory therapy, etc.)

  • Demonstrate competencies in line with the core values that are the foundation of all activities performed by caregivers in order to achieve the Mission of the Providence System

In this position you will have the following responsibilities:

Education/Coaching:

  • Ensures that workflow and training knowledge delivered is consistent with and accurately reflects current national informatics and adult learning standards

  • Communicates technology changes, upgrades, and downtimes to clinical customers

Problem-Solving:

  • Conducts workflow analysis to improve efficient, reliable use of the clinical information systems

  • Develops and maintains established standard of work and system design

Customer Service:

  • Responds and assists customers immediately upon request and follows up on previous interactions to ensure issue resolution, escalation or issue closure with as appropriate considering the dynamic nature of information systems and system priorities

  • Able to effectively communicate to clinical customers and is perceived as approachable and reliable

Teamwork:

  • Demonstrates effective interactions and positive interpersonal skills in dealing with others in order to maximize productivity and positive employee relations

  • Actively and efficiently engages with key leaders, teams and subject matter experts to collaborate on and influence the design and development of projects, curriculum and workflows, and the integration of technology into patient care processes

Clinical Support:

  • Promotes highest attainable quality in the full life cycle of Clinical Information Systems.

Professional Development:

  • Enhances professional growth and development through participation in educational programs, current evidence, projects, meetings and workshops

  • Frequently updates knowledge regarding health care and informatics trends, adult learning methodology, and issues and actively seeks opportunities to apply this knowledge to practice

Working Conditions:

  • Moderate travel among regional facilities and occasional travel among Providence entitiesis required.

  • Employee may be required to work on-call, after hours and variable shifts and weekends to meet client needs.

  • Reliable transportation throughout the region is required

Qualifications:

Required qualifications for this position include:

  • Bachelor’s Degree in Clinical discipline, Information Technology, Informatics, Business, Education, Management, Communications, Related Field -OR- a combination of relevant education and experience

  • 2 years of experience in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting

  • Experience with Epic EHR system

  • Experience with benefits and challenges / creation of Epic methodologies for adult learning to aid caregivers

Preferred qualifications for this position include:

  • Experience creating quick tip guides that are engaging for team members

  • Process improvement experience utilizing data driven approaches

  • Project management experience

  • Change management experience

  • Ambulatory clinical experience

  • Scheduling, registration and referrals experience

  • Active license or certification to practice as a clinician, as applicable (MD, RN, Physical Therapist, Occupational Therapist, Dietitian, Clinical Social Worker, Respiratory Therapist, etc.)

  • Informatics certifications or credentialing and may be equivalent for up to 2 years’ experience for this position at the hiring manager’s discretion

  • If a Registered Nurse, active license as an RN by the affiliated State Board of Nursing where this position exists

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: California-Irvine

Other Location(s): California-Huntington Beach, California-Anaheim, California-Newport Beach, California-Tustin, California-Orange, California-Fullerton, Washington, California-Garden Grove

Req ID: 367275