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Providence Health & Services Specialist - Health Information, ROI in Vancouver, Washington


Providence St. Joseph Health is calling a Specialist - Health Information, ROI (Full-Time Evenings, Tuesday-Saturday schedule) to work partially remote within the Portland area.

*This role is partially remote and may require you to be onsite on an as needed basis.

Shift: Ranges between 3:30pm - 12 am, Tuesday - Saturday

We are seeking a Specialist - Health Information, ROI who will respond to requests for patient information and confirms authorizations for such requests. Area of specialty is release of information. May provide information to attorneys, auditors, disability personnel, insurance companies, physicians, clinicians, patients, business office employees, researchers and worker's compensation workers following all requirements for State and Federal regulations, HIPAA and Providence Health Systems policies.

Performs all duties in a manner that promotes team concept and reflects the Sisters of Providence mission and philosophy.

In this position you will have the following responsibilities:

  • Researches and responds to requests for patient information, both routine and emergency.

  • Confirms authorizations and/or verifies requests for release of information.

  • Logs requests into Horizon Patient Folder - ROI Module.

  • Determines location of requested record and retrieves it.

  • Prints, faxes and photocopies appropriate records from HPF, microfiche/microfilm or hard copy.

  • Maintains confidentiality of Protected Health Information.

  • Serves as a resource for other Providence Health System staff in the area of specialty.

  • Routes questions to appropriate Health Information Management or ancillary services personnel.

  • Responds to Business Office requests for information and copies.

  • Performs printer operation maintenance.

  • Maintains acceptable productivity standards.

  • Processes mail, generates envelopes and prepares mail for pickup.

  • Performs other duties as assigned.


Required qualifications for this position include:

  • High school diploma or GED.

  • College course work in health information technology or equivalent.

  • Medical Terminology experience.

  • At least two years experience in a Health Information Management setting

About the department you will serve.

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence in revenue cycle systems and structures in support of our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Evening

Job Category: Health Information Management (HIM)

Location: Oregon-Portland

Other Location(s): Oregon-Portland, Washington-Vancouver

Req ID: 313976