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Providence Health & Services Transplant Program Assistant in Spokane, Washington


Providence is calling a Transplant Program Assistant ( Pshi Adv Heart Disease And Txp , Day Shift, 1.0 FTE) to Providence Sacred Heart Medical Center in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Enters the new patient referral into EPIC. Enters patient information into EPIC and Phoenix.

  • Serves as a first line resource for patients and assists in facilitating the patient through the transplant, VAD, and general clinic process.

  • In conjunction with established guidelines and oversight from the transplant and VAD coordinators and physicians, determine if a patient is suitable to schedule for interval visits or an evaluation.

  • Obtains medical records, collates the patient chart, and prepares medical records for scanning.

  • Completes comprehensive multidisciplinary team scheduling.

  • Enters patient information into UNet (national database for UNOS), and validates all regulatory documentation is sent to the patient, the outlying providers and care partners, and referring provider.


Required qualifications for this position include:

  • Associate's Degree or equivalent education/experience

  • High School graduate or equivalent.

  • 3 years in a related field or similar position in a hospital or physician practice.

  • The candidate must be able to deal effectively with the public and have excellent customer service skills. The candidate must have critical thinking skills to make assessments based on information provided by the patient. The candidate must be highly computer proficient including Microsoft Word, Microsoft Outlook, and Microsoft Excel. EPIC/Phoenix skills highly desired. The candidate must be able to communicate effectively, have excellent language skills, and the ability to formulate comprehensive documentation and correspondence. The candidate must be able to multi-task and prioritize work appropriately. The candidate must be able to work well with a multidisciplinary team.

Preferred qualifications for this position include:

  • Training Medical Terminology

  • Cardiology knowledge

About the hospital you will serve.

Providence Sacred Heart Medical Center has a commanding presence in Spokane, Washington and is a beacon of hope and healing for patients throughout the region. We have over 600 beds and are chosen by people from across the state for the da Vinci surgical robotic for heart surgery and parents from all over the Inland Northwest who have children with life-threatening conditions know they’ll find the care and comfort they need at Sacred Heart Children’s Hospital.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: Washington-Spokane

Req ID: 248940