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Providence Registrar - 0.0 FTE, Variable Shift in Spokane, Washington


Providence is calling a Registrar ( Patient Registration , Variable Shift, 0.0 FTE, On-Call) to Providence Holy Family Hospital in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

Apply Today! Applications that meet qualifications will receive a text with some additional questions from our Modern System.

In this position you will:

  • Accept and support the mission and values of Holy Family Hospital

  • Support the Performance Improvement process

  • Maintain safe environment for staff, patients, and visitors

  • Consider individual needs in communication with patients and staff, including ethical, cultural, psycho social, religious, and age-specific aspects, to include all ages

  • Support patient rights and the organization’s code of ethical behavior

  • Check-in and computer registration of all types of hospital patients (inpatient, outpatient, surgery, Emergency Room, etc)

  • Accurate collection of patient demographic, insurance, financial, and other information necessary to start patient care and secure the account on the hospital’s behalf

  • Explain and obtains signatures on necessary registration, consent, and financial forms

  • Explain hospital policies regarding parking, visitation, personal items, etc.

  • Collect money that is due from the patient at the time of service

  • Direct the patient to the appropriate treatment area of the hospital

  • Perform account pre-registration via patient telephone interview

  • Work with patients on financial questions and payment arrangements, identification of outside resources to help pay for their hospital visit, and completion a various applications and processes for financial assistance

  • Obtain written agreements from patients regarding financial responsibility

  • Perform insurance verification, authorization, and notification

  • As a Preceptor, provide initial job training and information to the orientees and assesses their ability to fulfill specified responsibilities


Required qualifications for this position includes:

  • High School Diploma or GED

  • Computer and/or data entry experience

Preferred qualifications for this position includes:

  • College education in medical office, medical information or related medical business field

  • Experience with medical insurance and third party payer requirement

  • Experience with Microsoft Office applications including Word, Excel and Out look

  • Experience using web-based software

  • Customer Service experience

  • Financial Counseling experience

  • Insurance billing and authorization experience

  • Knowledge of Medical terminology

About the Hospital you will serve.

Providence Holy Family Hospital is a progressive, full service hospital in Spokane, Washington, offering a full range of medical and surgical services as well as specialty support and outpatient services. The hospital primarily serves north Spokane County—the fastest growing area in our region. We are currently licensed for more than 270 beds. As a not-for-profit Catholic hospital, every dollar we earn goes back to the community we serve. Providence Holy Family Hospital received several Five Star safety and excellence awards last year, including Patient Safety, Pulmonary, Respiratory and Critical Care.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Patient Services

Location: Washington-Spokane

Req ID: 291942