Job Information

Providence Refill Pharmacist - Primary Care in Spokane, Washington


Providence is calling a Refill Pharmacist (Primary Care, Day Shift, 1.0 FTE) to Providence Medical Group in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

The Clinical Pharmacist I assists in all aspects of processing prescription refill requests. The pharmacist will function in accordance with all state and federal rules, regulations, statutes and laws. Using established guidelines and/or protocols, the pharmacist facilitates authorization of medication refills for clinic patients. This includes assuring high quality services to Providence Medical Group patients and clinics, supervising staff, and performing pharmacist review and adjudication of refill requests as needed. The pharmacist will collaborate with physicians, pharmacists, technicians, clinical pharmacy department programs and services to optimize medication therapy. The pharmacist will be an integral part of a multi-disciplinary healthcare team. This position plays a key role in maintaining a high level of patient and provider satisfaction by providing patients with exceptional customer service and serving as the liaison between patients, physicians and pharmacies.

  • Receives refill requests via electronic secure messaging, fax or phone. Authorizes prescription refills according to SMG Refill Guidelines and/or Protocol using the Electronic Health Record or fax.

  • Communicates verbally with patient or patient representative all pertinent medication refill information in a manner that is appropriate for age and level of understanding.

  • Researches medication-related patient health information, and processes and triages requests in a timely manner.

  • Works collaboratively with physicians, pharmacists, pharmacies, SMG staff and insurance companies.

  • Responds to changes in workload schedule and re-prioritizes as necessary; continually uses time in a productive manner to meet workload demands.

  • Reports to the Supervisor/Manager any suggestions for positive changes or recommendations within the scope of the department function, and in view of existing policies and procedures. Contributes to program implementation and standardization as needed. Works with department Supervisor and Manager to promote team unity and a harmonious work place. Participates constructively in department meetings.

  • Ability to assess a medication regimen for appropriate dosage, indications, drug interactions, adverse effects, efficacy and safety.

  • Must be able to formulate recommendations when appropriate and communicate clearly and concisely with providers, other health care team members and patients.

  • Effectively and appropriately responds to patients, pharmacies, pharmacists and clinic staff.

  • The pharmacist will also assess the drug therapy regimen for opportunities to simplify, optimize management of other disease states, decrease the cost or avoid adverse reactions.

  • Acts as a clinical and drug information resource for health care providers, department staff and patients.

  • Maintains good rapport by interacting in conflict or difficult situations in a manner that facilitates constructive resolution.

  • Attends and participates in meetings as required by supervisor/manager.

  • Demonstrates a proactive attitude and seeks to remedy situations before an accident or mistake is made.

  • Precept pharmacy students and residents as assigned.


Required qualifications for this position includes:

  • Bachelor's Degree in Pharmacy or Doctor of Pharmacy degree

Preferred Qualifications:

  • Active Pharmacist license in the state of Washington

  • Experience with using Epic/Electronic Medical Record

  • Pharmacist experience in a refill center

About the clinic you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits — see our website for details —

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Pharmacists

Location: Washington-Spokane

Req ID: 356850