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Providence Program Assistant - Health Data Services in Spokane, Washington


Providence is calling a Program Assistant - Health Data Services (Day Shift, 1.0 FTE) to Providence Infusion & Pharmacy Services in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Maintain Providence Home Infusion clinical records and establish tracking systems for clinical forms.

  • Process clinical and financial paperwork on a daily basis to include sorting, batching, filing, data entry, copying, scanning and indexing.

  • Be responsible for tracking dates and ensuring completion of medical treatment plans, physician orders, and other required medical forms on a daily basis.

  • Be responsible for maintaining clinical and reimbursement records, service sections, and care volumes in an accurate and organized manner.

  • Electronic medical record maintenance and oversight includes appropriate, accurate and timely content management and organized indexing (e.g., following established naming conventions) of electronic files.

  • Identify and report documentation discrepancies to appropriate supervisor/manager and/or director.

  • Maintain confidentiality of all client demographics, medical and financial information at all times.

  • Maintain confidentiality of all company and client information.

  • Ensure proper handling and disposal of confidential documents and adheres to all PHI rules and regulations.

  • Utilize electronic medical record reporting capabilities to manage and verify patient census information and/or other available data tracking reports.

  • Generate and/or distribute reports within designated time frames as necessary.

  • Have responsibility for the retention and storage systems related to the clinical records and ministry contracts. This includes annual purging of the files, if applicable.

  • Provide coverage and act as a back-up for phone triage at the front reception desk Supports current transition to fully Electronic Medical Record conversion and other duties as assigned.


Required qualifications for this position include:

  • Two years’ experience with general medical office duties and processes

Preferred qualifications for this position include:

  • Two years community college studies in applicable subjects such as health data services, health information technician, health information management, medical records, and/or protected health information (PHI)

  • Registered Health Information Technician (RHIT) certification

  • Experience in the healthcare field

  • Medical records experience

  • Experience with office equipment and current technology including but not limited to computing, copying, scanning, faxing and indexing

  • Medical terminology

About the ministry you will serve.

Providence Infusion and Pharmacy Services in Spokane, Washington provides home and ambulatory infusion services to pediatric and adult patients in Washington, Idaho, Montana, and Oregon. Patient quality/safety, satisfaction, and positive clinical outcomes are top priorities. Our services include infusion therapy and enteral/parenteral services to patients in their homes or in our Ambulatory Infusion Suites (AIS), disease management, specialized infusion services, and clinical nurse, pharmacist, and dietitian consulting and support. Spokane is in the heart of the Inland Northwest, offering four seasons of winter snow, cool springs, warm summers, and mild fall temperatures. Outdoor recreational activities are numerous including fishing, hiking, biking, camping, skiing, hunting, golfing, and boating. Spokane is located about 30 miles from Idaho and is within a few hour drive of Seattle, Portland, Missoula, Canada, and the coasts of Washington and Oregon. Spokane is a vibrant community that is easy to navigate with short commute times and offers of a variety of sporting events, concerts, shopping, dining, and entertainment experiences.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: Washington-Spokane

Req ID: 292963