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Providence Health & Services Office Program Assistant in Spokane, Washington


Providence is calling a Office Program Assistant (East Hospital Admin G And A, Days, 1.0) to Providence Infusion & Pharmacy Services in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Function as the receptionist. Responsibilities include answering the phone, and greeting visitors and patients, including signing visitors/patients in.

  • Provide administrative support as assigned. This may include typing, creation of spreadsheets/documents and database management.

  • Assign temporary building key cards to appropriate staff as needed and maintains current and accurate log book of all temporary key cards.

  • Update Weekly Pharmacy Notes and distributes via email to all staff.

  • Assist Health Data Services Program Assistants with team responsibilities such as patient packets, sorting and batching patient information and tracking of patient delegations.

  • Contribute to overall Front Desk team functioning through effective time management and utilization of problem-solving skills to address team issues:

  • Appropriately utilizes supervisor for guidance/problem solving, including complaint issues and concerns.

  • Maintains professional appearance.

  • Attend annual mandatory in-services as well as additional relevant training.

  • Voicemail and email: Responsible to check, respond and follow-up with voicemail messages at least every two hours during the business day, and for email at least twice daily

  • Take initiative during down periods to offer additional support and initiate projects.

  • Communicate clearly, sensitively, and in a supportive professional manner with patient/family/caregivers, co-workers and public:

  • Express self in calm, clear, confident manner in verbal, non-verbal, and written communication.

  • Demonstrate awareness of own views/values/beliefs and works to minimize any limiting/negative impact on patient care and professional relationships.


Required qualifications for this position include:

  • High school diploma or GED

  • 2 years experience as a general office assistant, or equivalent training/education, preferably in a health care setting

  • Experience working in a receptionist capacity answering a multi-line phone and greeting customers

Preferred qualification for this position include:

  • Clinical and office supply ordering/inventory systems experience

About the ministry you will serve.

Providence Infusion and Pharmacy Services in Tukwila and Spokane, Washington provides pharmaceutical services to patients in communities throughout Washington, Alaska, Idaho and Montana. Patient safety, patient satisfaction, and clinical outcomes are our priorities. Our services include nutrition and pharmacological therapies to patients in their homes or in our Ambulatory Suites, disease management and related specialized infusion therapies, and clinical nurse, pharmacist, and nutrition consulting and support services.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: Washington-Spokane

Req ID: 265977