Job Information

Providence Mental Health Counselor - Psychiatric Unit in Spokane, Washington


Providence is calling a Mental Health Counselor (Psychiatric Unit, Evening Shift, 0.0 FTE) to Providence Sacred Heart Medical Center & Children's Hospital in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will have the following responsibilities:

  • Customer Service: Maintain and promote positive, open and honest interpersonal relationships with customers (physicians, employees, visitors, patients, and other PSHMC publics)

  • Provide high quality service to all customers; focus on understanding customers’ needs and follows through

  • Demonstrate respect for the capabilities, different cultures and or personalities of co-workers and Medical Center publics within the mission/values of PSHMC

  • Communication: Promote and demonstrate effective, open and honest written and verbal communication skills

  • Self Management: Demonstrate self-management behaviors which reflect a positive image of PSHMC, following established policies and procedures and promote an efficient, cost effective work environment

  • Ownership /Stewardship and Accountability: Demonstrate good stewardship of resources by treating property of customers, Providence Sacred Heart Medical Center and co-workers with care and respect

  • Teamwork: Work cooperatively and collaboratively with all levels of staff and other disciplines for problem solving without blaming

  • Flexibility: Demonstrate flexibility by readily adapting to different situations to complete work

  • As Assigned by the RN:

  • Implement selected unit and patient care activities and provide input for the development and evaluation of the multidisciplinary plan of care

  • Interview patient/family to obtain psychosocial history, complete mental status exam

  • Accurately complete and legibly document delegated portions of the admission data collection and procedures according to unit competencies

  • Perform ongoing observation of patient's condition

  • Report significant findings and changes to the RN

  • Contribute to the development of the Multidisciplinary Treatment Plan by sharing observations and perceptions of the patient status with the RN or at Team Conference

  • Work cooperatively with Interdisciplinary Team members

  • Organize and establish priorities to perform assigned work in a timely and orderly manner as directed by the RN

  • Provide patient care as delegated by RN team leader according to established competencies, policies, procedures and demonstrates working knowledge of equipment used in performing assigned duties

  • Participate in establishment and maintenance of therapeutic environment, patient relationships, and treatment modalities considering age and culture, and according to unit guidelines and competencies

  • Create a safe environment for the patient through appropriate intervention as determined by the patient's status

  • Provide information and education to patient/family related to unit routines, programs and Multidisciplinary Treatment Plan as directed by the RN

  • Implement and reinforce defined patient/family teaching plan as directed by the RN

  • Report patient/family progress or concern with plan to RN

  • Provide psychosocial, spiritual and cultural support for patients/families as defined by the Multidisciplinary Treatment Plan and directed by the RN

  • Perform seclusion and restraint procedures and documents correctly

  • Accurately and legibly document observations, elements of care provided, and the patient's responses on the appropriate form

  • Actively participate in management of aggressive assaultive behavior

  • Exhibit behaviors which enhance teamwork in providing patient care and accomplishing unit goals and objectives

  • Demonstrate flexibility by re-establishing priorities and work plan to compensate for unanticipated changes in work volume, emergencies, staffing and scheduling changes to adequately meet patient/unit needs

  • Inform the RN when difficult problems, unusual developments or activities occur which affect the RN's responsibilities

  • Participate in the problem-solving process in the development and implementation of unit goals and objectives

  • Recognize own limitation and seek assistance from the RN when needed

  • Implement and reinforce defined patient/family teaching plan as directed by the RN

  • Reports patient/family progress or concerns to the RN

  • Participate in Performance Improvement as assigned

  • Intervene and provide feedback when unsafe practice and/or inappropriate behaviors are witness and informs the RN/Manager

  • Recognize own limitations and seeks assistance from the RN when needed


Required qualifications for this position include:

  • Bachelor’s degree

  • Applicants who apply for an Agency Affiliated Counselor credential through the Department of Health within seven days of employment can provide services within the agency for up to 60 days while the department processes their application. Applicants must stop working on the 60th day of employment if the credential has not been issued. During this time, applicants may not provide unsupervised counseling until the department of their employer has completed a criminal background check. Unsupervised means the supervisor is not physically present at the location where the counseling occurs.

  • OR possess a valid and unencumbered Washington State License/Registration for one of the following: Certified Counselor, Mental Health Counselor, Licensed Advance Social Worker or Licensed Independent Clinical Social Worker required.

Preferred qualifications for this position include:

  • Bachelor’s degree in Psychology or related Human Services

  • Experience working as a mental health counselor

About the hospital you will serve.

Providence Sacred Heart Medical Center has a commanding presence in Spokane, Washington and is a beacon of hope and healing for patients throughout the region. We have over 600 beds and are chosen by people from across the state for the da Vinci surgical robotic for heart surgery and parents from all over the Inland Northwest who have children with life-threatening conditions know they’ll find the care and comfort they need at Sacred Heart Children’s Hospital.

We offer a full comprehensive range of benefits — see our website for details —

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Evening

Job Category: Counseling

Location: Washington-Spokane

Req ID: 350059