Providence Health & Services Patient Care Coordinator - Occupational Medicine in Spokane Valley, Washington
Providence is calling a Patient Care Coordinator (Occupational Medicine, Day Shift, 0.2 FTE with 8 hours each week) to Physician Management Group in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
In this position you will:
Provide clinic check-in check-out
Assume primary responsibility for the accurate and timely scheduling for patients and families needing surgery and/or ancillary testing. This may include scheduling of appointments or procedures in the acute care ministries, as well as coordination of specialty visits and coordination of outpatient appointments with other providers
Responsible for obtaining and maintaining the necessary documentation for scheduling
Work collaboratively with families, departments providing services, physician offices, and physician specialists to coordinate resources needed
Demonstrate a working knowledge of the functions, operations and policies, as well as departments where procedures occur
Responsible for day-to-day processes and patient flow for assigned providers
Call acute care facilities to confirm appointments or schedules appointments, confirms provider availability for cases,copies and distributes schedules, acts as a resource person within practice for other outpatient and inpatient departments
Apply knowledge of practice policies and procedures related to scheduling and front desk functions
Daily opening and closing of cash box, following reconciliation process
Work referral, pre A/R, coding and preventable denial queues
Scanning and faxing as required by clinic
Reception area management
Using AIDET protocols
Keeping reception area clean and tidy, including personal space
Answering multi line phone system to clinic standards, including proper chart documentation
Understanding HIPAA and patient privacy
Required qualifications for this position include:
- Customer service related experience
Preferred qualifications for this position includes:
Associate's Degree in Health care related field
One (1) year Recent experience in the medical field
Electronic Medical Record / Practice Management experience
Knowledge of Medical insurance
About the clinic you will serve.
Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Location: Washington-Spokane Valley
Req ID: 305939