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Providence Health & Services PACE Operations Manager - Alder (Kent) in Seattle, Washington


Providence is calling a Manager of PACE Operations (Program of All-Inclusive Care for the Elderly, Day Shift, 1.0 FTE) to Providence ElderPlace in Kent, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

This is a new PACE site located at 1404 Central Ave. South in Kent, WA!

In this position you will:

  • Create an effective and efficient design and delivery of integrated programs, services, and staffing to accomplish PEPS operational and financial objectives; including leveraging patient care interventions and outcomes to ensure full reimbursement.

  • Manage day-to-day participant programs to include: adult day center and clinic operations.

  • Ensure that the needs of the participants are met and fulfills responsibility for maintaining quality and assurance of standards through sound management practices and effective utilization of resources.

  • Manage grievances that participants and/or caregivers make related to their care, comfort, safety and satisfaction according to regulatory and organizational standards.

  • Maintain confidentiality of all patient demographics, medical and financial information at all times.

  • Maintain confidentiality of all company and client information.


Required qualifications for this position:

  • A Bachelor's degree in Social Work, Business Administration, Public Health, Health Administration or a health care-related field

  • Current Cardiopulmonary Resuscitation (CPR) certification within 30 days of hire

  • Food Handler's Permit or able to obtain within 30 days of hire

  • Must have automobile, driver’s license and auto insurance

  • Demonstrated skills in healthcare management, budgeting, staff supervision, and staff selection

Preferred qualifications for this position:

  • Master's Degree

  • Experience with team-building and interpersonal conflict management

  • 4 years experience managing services for older adults, particularly elders who require assistance with activities of daily living and have complex and chronic medical needs

  • Demonstrated experience in care management, population management and/or evidenced-based clinical care

About the ministry you will serve.

Providence ElderPlace is conveniently located in Kent, WA. The PACE (Program for All-Inclusive Care for the Elderly) keeps older adults as healthy as possible in the community by providing comprehensive health care and social services including: primary and specialty medical care, a day health program, social work services, rehabilitation, housing (if necessary) and much more. The Providence ElderPlace team of health care and social service professionals and our affiliates provide comprehensive integrated care to our participants.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: Washington-Seattle

Req ID: 245265