Providence Health & Services Clinical Informatics Specialist - Acute Provider Support in Seattle, Washington
Providence St. Joseph Health is calling a Clinical Informatics Specialist PSJH to our location in Seattle, WA. This role supports acute providers across our 5 hospital campuses.
We are seeking a Clinical Informatics Specialist (CIS) to serve as a professional role model in promoting the understanding, integration, and application of information technology in healthcare settings. The CIS acts as a liaison between clinical care and information technology, supporting all care givers throughout the care continuum in the implementation, learning, use, adoption and optimization of clinical technologies.
The CIS supports the analysis, design, implementation, evaluation, optimization and maintenance of clinical information applications and projects within the assigned ministry/area. The position requires team participation skills delivered in a complex, highly stressful environment, skilled use of clinical information sciences, and fundamentals of project and change management.
The CIS with licensure in a clinical discipline (e.g., nursing, respiratory therapy, etc.) brings required comprehensive understanding of clinical process and practice standards, patient flow and operational processes.
The CIS performs all duties in a manner that reflects the Providence St. Joseph Health System mission, philosophy, and core values.
In this position you will have the following responsibilities:
Demonstrate competencies in line with the core values that are the foundation of all activities performed by caregivers in order to achieve the Mission of the PSJH System.
Ensure that workflow and training knowledge delivered is consistent with and accurately reflects current national informatics and adult learning standards. Communicates technology changes, upgrades, and downtimes to clinical customers.
Conduct workflow analysis to improve efficient, reliable use of the clinical information systems. Develop and maintain established standard of work and system design.
Respond and assist customers immediately upon request and follows up on previous interactions to ensure issue resolution, escalation or issue closure with as appropriate considering the dynamic nature of information systems and system priorities. Able to effectively communicate to clinical customers and is perceived as approachable and reliable.
Demonstrate effective interactions and positive interpersonal skills in dealing with others in order to maximize productivity and positive employee relations. Actively and efficiently engages with key leaders, teams and subject matter experts to collaborate on and influence the design and development of projects, curriculum and workflows, and the integration of technology into patient care processes.
Promote highest attainable quality in the full life cycle of Clinical Information Systems.
Enhance professional growth and development through participation in educational programs, current evidence, projects, meetings and workshops.
Frequently updates knowledge regarding health care and informatics trends, adult learning methodology, and issues and actively seeks opportunities to apply this knowledge to practice.
Required qualifications for this position include:
Bachelor’s Degree in Clinical discipline, information technology/informatics, business, education, management, communications, or related field and/or equivalent education/experience.
Minimum of two(2) years of experience in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting.
Ability to develop and deliver effective presentations; live, via online or virtual mediums.
Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution.
Broad knowledge and understanding of the trends and changes taking place in health care.
Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines.
Working knowledge of desktop software applications (e.g., MS Outlook, Word, Excel, Access, Internet, Email)
Experience with EHR systems.
Experience with benefits and challenges of adult learning.
Ability to work in a fast pace complex working environment.
Preferred qualifications for this position include:
Active license or certification to practice as a clinician, as applicable. (MD, RN, Physical Therapist, Occupational Therapist, Dietitian, Clinical Social Worker, Respiratory Therapist, etc.)
If a Registered Nurse, active license as an RN by the affiliated State Board of Nursing where this position exists.The CIS with licensure in nursing brings required comprehensive understanding of clinical process and practice standards, patient flow and operational processes.
Informatics certifications or credentialing and may be equivalent for up to two(2) years’ experience for this position at the hiring manager’s discretion.
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Analytics/Business Intelligence
Req ID: 250087