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Providence Senior Program Manager, Digital Philanthropy in Renton, Washington


Providence St. Joseph Health is calling a Senior Program Manager - Digital Philanthropy to our location in Portland, OR, or within the Providence footprint locations (WA, CA, AK, MT, NM, TX)

The System Office of Philanthropy at Providence exists to inspire generosity across all 40 local and regional Providence Foundations as well as The Providence National Foundation. We believe that healthcare is a human right, and it is our team’s shared goal to help solve the country’s most critical health issues through the power of philanthropy.

Through the work of the System Office team, our foundations receive tools, services, and support designed to empower them to raise funds to provide critically needed services in the communities we serve — be it to provide compassionate care to our most vulnerable citizens, advance research that will save more lives, or fund programs that otherwise would not exist.

We are seeking a Sr. Program Manager – Digital Philanthropy to join our growing team. In this role, you will:

  • Develop and implement a content strategy for managing our foundations’ web presence with a focus on fundraising and constituent engagement.

  • Support our foundations in the development of content and updates to their sites.

  • Serve as product owner for our online platforms including the CMS and donation platforms (BBIS, Classy).

  • Explore opportunities for increasing non-organic traffic to sites and increasing conversion rates.

  • Develop and monitor metrics to measure online program success and drive continuous improvement.

  • Build effective partnerships with key business and organizational leaders, users, and vendors.

  • Document, present, and obtain approval of program requirements, goals, objectives, plans, and schedules that includes the following: testing plans, baseline measurement, outcome goals, project budget, budget tracking methodology, risk assessment and change management process.

  • Administer, communicate, and implement the plans consistent with organization expectations, time frames and budgetary guidelines.

  • Facilitate and collaborate with end-users to achieve goals within timeframes and budget.

  • Assist with researching, developing, obtaining approval for services and resources required in response to program needs.

  • Identifies milestones, tasks and activities through prescribed program management and development techniques and methodologies.

  • Manages own activities to accomplish milestones and meet schedules. Manages customer expectations, provides management reports, and escalates issues appropriately.

  • Implements systems to achieve and maintain expected outcomes.

  • Understands project “big picture” and impact on organization. Takes a strategic approach to planning and managing all aspects. Balances short- and long-term requirements and resource allocation.

  • Developing, managing and executing project plans (objectives, goals, scope, schedules resources costs, and dependencies) that are integrated and synchronized with other areas of the business adjusting plans across the business as required to ensure successful delivery of commitments and use of resources.


Required qualifications for this position include:

  • Bachelor's Degree in Business, information systems, or related field.

  • 4 years experience in a similar role in a comparable or larger institution.

  • 5 years experience in increasingly responsible, large, complex project management roles preferably within a healthcare setting.

  • 5 years experienced in all areas of project management including multiple project integration, scope, time, cost, quality, staffing, communications, risk, and procurement and have experience in managing multiple related projects to achieve identified project portfolio objectives.

  • 5 years experience in financial business management and strategic development.

  • 5 years demonstrated track record and successful ability to work with upper management and key stakeholders in a collaborative manner.

Preferred qualifications for this position include:

  • 5 years’ experience managing online fundraising

  • 5 years’ experience managing web content

  • Experience with BBIS/BBNC, Classy, and BBCRM.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Coordination (Non-Clinical)

Location: California-Irvine

Other Location(s): Washington-Renton

Req ID: 285414