Providence Health & Services Senior Operations Program Specialist - PSJH in Renton, Washington

Description:

Providence is calling a Senior Operations Program Specialist to Providence Health & Services in Renton, WA.

We are seeking a Senior Operations Program Specialist to help lead and support significant Operations functions: contracting, change request forms, client billing, purchase orders, third party vendor billing and other operational functions as needed to support the Community Technologies program in the Community Connect department at Providence St. Joseph Health.

This position acts as a conduit between the program, participating sites, vendors, and Providence teams to ensure contracts and applications meet the needs of the program and leverage standard Providence processes where appropriate. The position will support activities and initiatives to assure the program thrives and flourishes.

In this position you will have the following responsibilities:

  • Key contact working alongside third party vendors on invoice, purchase order needs.

  • Support the development of third party vendor contracts and agreements.

  • Develops moderate to complex change request forms.

  • Maintains all change request tracking tools, including the data entry in the Technology Operations Tracker (TOM) tool.

  • In alignment with policies and procedures, support all billing functions the Community Technologies program. This includes invoices, credits and checks for client billing.

  • Package data for monthly aging process.

  • Support the purchase order function for the program, including the development of moderate to complex purchase orders.

  • Maintain a tracking tool for purchase orders.

  • Utilization of ImageNow to code invoices for proper routing and approvals.

  • Communicate with vendor(s) regarding status of payments.

  • Responsible for data integrity in TOM.

  • Utilization of Tableau to pull operational reports, such as aging invoice accounts.

Qualifications:

Required qualifications for this position include:

  • 3 years Experience with Operations Contracting.

  • Proven ability to think strategically, ensuring that both creative and critical thinking are incorporated into strategy making. Strong working knowledge of and ability to apply principles of strategic planning.

  • Strong business instincts with the ability to understand, define and establish business requirements, identify customer value metrics and align project initiatives with business priorities.

  • Demonstrated ability to establish a consulting relationship with internal and external customers and maintain their trust and support.

  • Demonstrated ability to apply business analysis tools and plan and manage costs in response to changing budgets.

  • Proven ability to understand complex customer business needs that support and impact organizational objectives, mission, and core values.

  • Demonstrated ability in developing and facilitating communication plans and messages.

  • Ability to communicate positively, effectively, and professionally both verbally and in writing.

  • Has responsive, positive, "can do" approach to initiatives, problems and solutions.

  • Excellent organizational skills -- able to prioritize work and manage time and multiple projects simultaneously.

  • Able to work independently with minimal supervision.

  • Good problem solving, facilitation and negotiation skills.

  • Experienced at staying calm, confident and objective under the stress of deadlines and obstacles.

  • Expertise in prioritizing work on multiple, complex project simultaneously while managing time and others.

  • Strong team orientation with the ability to be flexible with time and manage multiple priorities simultaneously.

  • Demonstrated ability to work with ambiguity and drive to alignment across multiple teams.

Preferred qualifications for this position include:

  • Bachelor’s Degree

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Information Technology

Location: Washington-Renton

Req ID: 181537