Providence Health & Services Executive Director - Ambulatory Care Network (Urgent Care) in Renton, Washington
Providence St. Joseph Health is calling for an Executive Director, Ambulatory Care Network in Seattle, WA
Reporting to the Executive Vice President and Chief Executive – Ambulatory Care Network , the Executive Director, Ambulatory Care Network (ED) provides leadership for the formation, development and operationalization of an ambulatory network within the Providence St. Joseph Health system. The ED has broad accountability for assuring long-term success of the Ambulatory Care Network through overall excellence of operations, outcomes, quality, experience, access and service within Providence St. Joseph Health (PSJH). The ED is responsible for developing and executing on strategic & tactical initiatives including an aligned PSJH clinical pillar governance and performance strategy within a complex organizational structure and in a manner that balances achievement of strategic and operational goals while maintaining effective relationships with other business divisions.
Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of PSJH. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.
Serves as a transformational leader and member of the Ambulatory Care senior leadership team; working collaboratively to achieve strategic and operational goals as outlined in the integrated strategic and financial plan and as directed by the EVP-Ambulatory Care Network Division.
Leads the formation, development and management of an integrated ambulatory network strategy at both the system and regional levels; and efforts to maximize the value of ambulatory assets across the health system.
Leads clinical pillar strategy and alignment across PSJH including optimizing existing assets through governance, aligned performance metrics, growth & expansion tactics.
Collaborates in the development of strategies including areas such as finance, operations, payor relationships, joint ventures, acquisitions, clinical services, organic/inorganic growth and the translation of those strategies into effective business plans and objectives.
Navigates relationships at all levels within a complex, relationship-based organization; utilizing direct and indirect influence to improve alignment, management, and performance of assets.
Oversees development of consistent and actionable reporting that drives incremental improvement in performance and value to the consumer.
Leads multiple administration and/or business functions and manages relationships with internal and external organizations to ensure the delivery of supporting functions at a level and consistency required by Providence St. Joseph Health.
Coordinates activities with physicians, third party payors, staff, consumers and others on a regular basis to assure that work flows efficiently and effectively; and key stakeholders are satisfied with performance and services.
Represents Providence St. Joseph Health, the EVP-Ambulatory Care, and the Ambulatory Network Division to governing boards, senior executives and professional groups both within and outside the organization.
Leads and develops high-performing teams and serves as a role model, directly supervising and developing talent within the organization and cultivating engagement.
Maintains and enhances personal expertise through participation in professional organizations and educational experiences.
Required qualifications for this position include:
The position requires the equivalent of Bachelor's degree in business, health care or a related field. A master's degree or equivalent is preferred.
Requires a minimum of fifteen (15) years healthcare experience, preferably in roles representing a broad range of experience across virtual, retail, ambulatory, inpatient delivery and health plans.
Requires a minimum of ten (10) years of experience working as part of a large, multi-product/multi-market, geographically dispersed organization.
A minimum of five (5) years of experience working in collaboration with physicians to achieve demonstrated success in achieving strategic goals is strongly preferred.
Preferred qualifications for this position include:
- Experience related to not-for-profit and religious-based organizations is desirable.
PROVIDENCE ST. JOSEPH HEALTH
Every day, 119,000 compassionate employees serve patients and communities through Providence St. Joseph Health (PSJH), one of the nation’s largest healthcare providers. PSJH is a national, Catholic, not-for-profit health system, comprising a diverse family of organizations and driven by a belief that health care is a human right. Rooted in the founding missions of the Sisters of Providence and the Sisters of St. Joseph of Orange, courageous women ahead of their time who brought health care and other social services to the American West when it was still a rugged, untamed frontier, PSJH is guided by a singular commitment to improve the health of all. Now, as the health care landscape changes dramatically, they draw upon their pioneering and compassionate spirit to plan for the next century of health for a better world, especially for the poor and vulnerable.
PSJH uses their voice to advocate for vulnerable populations and needed reforms in health care. They are also pursuing innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, they are committed to high-quality, compassionate health care for everyone—regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future—today.
With a vision of creating “Health for a Better World,” PSJH is now in the midst of an exciting transformation. The leadership team has aligned itself toward a vision and framework (“Health 2.0”) intended to transform health care to be more patient-centric, using its tremendous data assets to coordinate care, improve operational and clinical efficiencies, and modernize operations through technology.
Since the 2016 merger of Providence Health and St. Joseph Health, areas of focus have included transformation, strengthening of its core, and growth; now, PSJH is undertaking a number of innovative initiatives system-wide. The health system is developing an institute model for specialty care across the seven states it serves – a virtual network that links all of its care locations, solving gaps in continuity of care for patients and creating a seamless experience for them and their families. This model offers clinicians timely access to best-practice findings, data, and reports, and offers patients quality, compassionate care closer to home, with predictable costs and outcomes.
Key features of this institute model include: patient navigation, concentration of multidisciplinary clinical expertise, accelerated research and innovation, a proprietary data repository for genomics, clinical experts from seven states defining quality measures within disease types, a delivery system organized around key treatment locations with best outcomes, a network that ensures that patients have the right care at the right time in the right place, and a focus on care close to home supported by digital technology. The goal is to unify relevant services, resources, and expertise under six clinical umbrellas: Musculoskeletal Institute, Neurosciences Institute, Digestive Health Institute, Cancer Institute, Cardiovascular Institute, and Women and Children’s Institute.
PSJH has extremely attractive markets and well-positioned assets. Over the past several years, the organization has pursued strategies to create the care delivery platform of the future, and has made significant investments in innovation and systems, with over six elite research investments, as well as investments in EMRs. PSJH is working to bring health care into the digital and consumer age with the goal of better serving patients and consumers, delivering care on their terms – where, when, and how they want it. To achieve that goal, the health system has formed three teams that work together to identify, pilot, and drive the adoption of new technologies and business models. The Digital Innovation Group actively builds software to support patients, consumers, clinicians and technology partners; the Consumer Innovation Group creates health-related businesses in areas such as women’s health, senior services, and chronic disease, partnering closely with Providence employees and patients to create new services and tools designed to support a patient’s ongoing health between episodes of care; and Providence Ventures advances health care delivery by funding technology innovations, working side-by-side with colleagues who are actively building a digital platform to make it easier to collaborate with early-stage companies.
Annual revenues are $25B and growing. PSJH currently operates in seven states through 51 hospitals and 829 clinics where over 24,000 physicians serve over 13 million patients each year.
ABOUT THE MINISTRY YOU WILL SERVE
When Providence relocated their System Office from an urban high rise to a suburban campus setting, creating a sense of community and connectivity was paramount. Designed to LEED Gold specifications, the new headquarters houses more than 300 employees and serves as a hub for employees traveling from other regional offices. On-site amenities include a cafe, fitness center, chapel and courtyard. The open floor plan maximizes daylighting while providing a flexible work environment that can expand as needs evolve. Touch-down kiosks, colorful wayfinding elements and a state-of-the-art conference center make the campus accessible and ideally suited to hosting system-wide meetings and events.
Renton is situated close to the greater Seattle metropolitan area. Seattle is a diverse, dynamic and innovative city that is rising in national prominence. Surrounded by bays and covered with hills, the city is equipped with a landscape as diverse as the city itself. Seattle enjoys a thriving economy and has been named the nation’s “Most Walkable City,” the third “Coolest City,” and the second “Best City of the Next Decade.” As the accolades continue to mount, this 650,000-person city will continue to grow into one of the United States’ premiere locations.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Non-Clinical Director/Executive
Req ID: 200622