Providence Health & Services Applications Analyst 2 in Renton, Washington
Providence is calling an Applications Analyst 2 to Providence Health & Services in Renton, WA.
The Applications Analyst 2 will focus on the day to day operational support of client server and cloud hosted applications with some focus on TeleHealth and Telemedicine. Under limited supervision, gathers and analyzes user needs in support of clinical or business applications in the healthcare environment. Includes providing complex application support, develops and improves documentation and specifications. Analyzes complex results, proposes solutions and/or recommendations in addition to building, configuring and/or modifying applications.
In this position you will:
Troubleshoot issues and develop/maintain knowledgebase
Follow-up to ensure customer satisfaction with issue resolution
Scope and execute new implementations and upgrades
Make recommendations and provide alternatives to support model
Deliver awesome customer service
Required qualifications for this position include:
Bachelor’s Degree or equivalent blend of education and experience.
Four (4) years functional experience.
Competent in supporting the technical, operational and application needs of moderately complex applications or subcomponents of a highly complex application.
Skilled in information collection and troubleshooting root cause of application failures
Knowledgeable of application architecture.
Knowledgeable of database configurations, queries and elements.
Preferred qualifications for this position include:
- 3 years experience in a healthcare setting.
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer a full comprehensive range of benefits - see our website for details
As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.
Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Information Technology
Req ID: 182089