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Providence Health & Services Resident Service Coordinator in Redmond, Washington


Providence St. Joseph Health is calling a Resident Service Coordinator to our location in Redmond, WA.

This is a part-time (20 hours/week) position.

Providence John Gabriel House is open Monday - Friday 8am - 4:30pm.

*Hours for this position may be flexible within these standard hours.*

We are seeking a Resident Service Coordinator to work primarily to support both individual resident and community well-being, education and development. The role requires a variety of functions including individual resident case management, advocacy, counseling, liaison, community development and education. The Resident Service Coordinator’s purpose is to ensure aging in place, safety and quality of life. Growth and educational opportunities are available for candidates interested in pursuing a career in supportive housing, social services for the elderly or disabled, social work, etc.

In this position you will have the following responsibilities:

  • Understand and demonstrate philosophy of Supportive Housing and the Mission and Core Values of Providence Health & Services in interaction with residents and staff.

  • Provide general case management (including intake) and referral services to all residents needing such assistance. May provide formal case management (i.e. evaluation of health, psychological and social needs, development of an individual tailored case plan for services and periodic reassessment of the resident’s situation and needs) for a resident when such service is not available through the general community.

  • Establish linkages with all agencies and service providers in the community; shops around to determine/develop the best “deals” in service pricing to assure individualized, flexible and creative services for the involved residents.

  • Set up a directory of providers for use by both project staff and residents.

  • Refer and link the residents of the project to services providers in the general community; these are, for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventative health screen/wellness and legal advocacy.

  • Educate residents on service availability, application procedures, client rights, etc., providing advocacy as appropriate.

  • May develop case plans in coordination with assessment services in the community.


Required qualifications for this position include:

  • College degree or equivalent education/experience.

  • Training in the aging process, elder services, disability services, eligibility for and procedures of Federal and applicable State entitlement programs, legal liability issues relating to providing service coordination, drug and alcohol use and abuse by the elderly, and mental health issues.

  • 2 years of experience in social service delivery with senior citizens and non-elderly disabled.

  • Demonstrated working knowledge of supportive services and other resources for senior citizens and non-elderly disabled in the area served by the project.

Preferred qualifications for this position include:

  • A Bachelor of Social Work or degree in Gerontology, Psychology or Counseling.

  • Some supervisory or management experience.

About the department you will serve.

Providence John Gabriel House apartment complex is located in the heart of downtown Redmond, WA across the street from the Redmond Senior Center, close to the Redmond Regional Library and the Redmond Transit Center. The building includes 74 apartments for seniors age 62 and older whose household income does not exceed 60% of the Area Median as determined by the U.S. Department of Housing and Urban Development (HUD). Providence John Gabriel House is named after Sister John Gabriel who was the general supervisor of nursing training schools operated by the Sisters of Providence in the 1910s. Providence John Gabriel House is owned and operated by Providence Health & Services.tise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Washington-Redmond

Req ID: 227181