Job Information

Providence Principal Engineering Program Manager IS in Redmond, Washington


Principal Engineering Program Manager, Engagement Lead - Redmond, WA; Seattle, WA; Renton, WA; Portland, OR; Beaverton, OR; Irvine, CA or Spokane, WA *other Providence locations considered

Are you seeking a career opportunity where you feel valued and where the company has a mission to serve people and our communities? We are seeking a Principal Engineering Program Manager who will engage with our IS Engineering partners to understand their needs/priorities and become their trusted advisor. This engagement lead role will help them plan for their adoption of the Cloud (Azure) and the reduction of on premise technical debt across the Enterprise. You will help design solutions and services that will help modernize and simplify the overall portfolio in a secure and compliant manner. The scope of this role is both broad (across business units) and deep (in terms of technical, process and continuous improvement required to develop and build enterprise wide IS services). This role will work in a fast-paced environment, have constant demands for on time delivery, and will require understanding our customer needs, analysis and design, strong problem resolution, decision making, communication and partnering skills. Collaborating with the business, fellow IS organizations, and the project teams will be critical for success.

In this position you will have the following responsibilities:

  • Solution and Service: Creates design options for feature areas that enable scenarios. Evaluates data sources and research methods for use across the team. Uses expertise on caregiver/partner strengths and weaknesses to articulate an approach that will differentiate the solution and appeal to caregivers. Ensures that feature areas deliver the expected value to the caregiver and business objectives to PSJH. Consistently contributes key ideas to the vision that appeal to the caregiver’s sense of style, fun, and aesthetics as well as their functional needs.

  • Solution and Service Design: For scenario-related feature areas, creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, Iterable scenarios that span multiple feature releases and enable the multi-year vision. Applies world-class technical, functional and caregiver and partner knowledge to respond to trends and opportunities. Applies a strategic understanding of the timing and rationale for design choices for feature areas. Reviews and contributes to the designs of peers. Uses experience and expertise to improve design templates and process.

  • Caregiver lifecycle: Ensures that scenarios are effectively explained and enabled across stakeholder, partner, and caregiver messaging strategies. Collaborates with internal stakeholders to develop and optimize messaging and supporting collateral that enable support and adoption. Partners with caregivers and vendors to ensure Providence stakeholder readiness. Establishes or improves systems to manage solution feedback from caregivers and resolve issues. Defines and evolves ecosystem support resources for the duration of support lifecycle, such as content, tools, sample applications, and SDKs to enable user communities and drive adoption.

  • Engineering lifecycle: Defines the design iteration process for the team or organization and leads improvements over successive releases. Validates time estimates of others on the team. Participates in design, code, and test planning and reviews across the feature area, understands the root causes of issues, and finds ways to resolve them. Identifies multi-solution/service dependency issues and scheduling priorities, and establishes milestone exit criteria.

  • Solution and Service ownership: Has a sense of pride and personal accountability for end-to-end quality, completeness, and resulting user experience for the life of the solution/service. Identifies unaddressed issues and resolves, escalates, or finds the appropriate owner to ensure the highest level of quality. Uses the solution/service regularly to understand it thoroughly and discover ways to improve it.

  • Program Management functions: Proactively and independently manages client expectations for timelines and deliverables throughout the project/program lifecycle. Develops and gains sponsor approval for project delivery dates. Manage portfolio programs with very high complexity, strategic priority and/or visibility, system and/or regional priority - typically at an enterprise level. Engages and organizes the assignment of activities of multi-functional, large-scale teams, as well as the project estimates, task dependencies and schedule. Scope, risk and issue management, including documenting, communicating and facilitating resolutions or mitigation plans. Responsible for program communications, including communications across internal and external teams and groups.

  • Leadership: Acts as a coach and mentor to other Program Managers and Project Managers.

Required qualifications for this position include:

  • Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent education/experience.

  • 8 years related experience.

Preferred qualifications for this position include:

  • Ability to negotiate and influence at the executive level

  • Strong presence and communication skills

  • Experience managing multiple program initiatives

  • Well rounded technical acumen with experience with modern engineering practices

  • 8-12 years related experience.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 121731
Company: Providence Jobs
Job Category: Development/Engineering
Job Function: Information Technology
Schedule: Full time
Shift: Day
Career Track: Business Professional
Department: 4011 SS IS TEO ADM 2
Address: WA Redmond 17425 NE Union Hill Rd

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.