Providence Health & Services Patient Safety Specialist - Quality Assurance in Olympia, Washington


Providence is calling an Patient Safety Specialist to Providence St. Peter Hospital in Olympia, WA.

The Patient SafetySpecialist (PSS) assists with developing and administering interventions that support a safeenvironment for patients of Providence Health & Services in the Southwest Washington ServiceArea (SWSA). Through proactive risk assessment, event investigation, data analysis, andcontinuous quality improvement activities, the PSS works with SWSA leaders to identifyrisk areas and mitigation strategies. The PSS provides consultation and education to leadersand members of the care delivery team to help create a safe and reliable environment of continuous quality and processimprovement.

In this position you will:

  • Lead serious safetyevent investigations and improvement activities in conjunction with mangers: providesupport and just in time training to operational mangers for precursor and near miss safetyevents.

  • Promote and model astrong patient safety culture via education on routine and as needed basis:

  • Teach HRO Toolbox forEveryone and HRO Leader Methods to new leaders and providers.

  • Teach HighReliability intensives to update and refresh all caregivers on Tools and Tones and asneeded.

  • Round on staff andproviders and teach error prevention tools when

  • appropriate

  • Encourage eventreporting across all levels of the organization so that processes can be evaluated and patientsafety improvements identified.

  • Facilitate smallgroup sessions to promote High Reliability leader tools and accountability.

  • Conduct assessmentswith a non-punitive approach to mistakes and accidents that fosters open communicationamong all disciplines

  • Conduct processmapping for events and create a collaborative culture around event investigations

  • Participate in, andlead when necessary, various types of event analyses to include (but not limit to):failure mode and effects (FMEA), root cause analysis (RCA), intensive analysis, serioussafety event reviews and apparent cause analysis (ACA).

  • Assist with cultureof safety survey

  • Coordinate with dataanalytics to assure appropriate metrics are assigned for continuous quality improvementactivities

  • Analyze event trendsand identify areas of patient or caregiver risk that require mitigation strategies


Required qualifications for this position include:

  • Required:Bachelor’s degree in a clinical discipline or healthcare-related field

  • Minimum five (5)years’ healthcare experience in in an acute care or ambulatory care setting.Two ofthe five with direct patient care.

Preferred qualifications for this position include:

  • Previousquality experience with PDSA, previous experience with patient safety

  • CertifiedProfessional in Patient Safety (CPPS), Certified Professional in HealthcareQuality (CPHQ),Lean Six Sigma certification

About thehospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit

regional teaching hospital. Located in Olympia, WA, St. Peter offers

comprehensive rehabilitation, medical, surgical and behavioral health services.

We have been ranked as one of the top 100 hospitals and as one of 10 premier

healthcare employers in the nation and have recently achieved the coveted

Magnet®" recognition from the American Nurses Credentialing Center®. Our

hospital rests on a 173-acre campus, much of which includes natural forest and

preserved wetlands that maintain a healing environment for patients and staff.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Quality & Patient Safety

Location: Washington-Olympia

Req ID: 184055