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Providence Health & Services Patient Care Coordinator - Centralized Patient Access *Up to $1,500 Hiring Bonus* in Olympia, Washington

Description:

Providence is calling a Patient Care Coordinator (1.0 FTE, Day Shift) to work in Centralized Patient Access at Providence Medical Group Southwest Washington in Olympia, WA.

$1,500 Sign-on Bonus

Works under the general direction of a physician or his/her designee, the Patient Care Coordinator will utilize communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.

In this position you will:

  • Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic’s services.

  • Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization.

  • Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse.

  • Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure.

  • Facilitate the flow of documents between patient, providers and payers.

  • Communicate with health care team members regarding the status and/or completion of care coordination activities.

Qualifications:

Required qualification for this position include:

  • One (1) year experience in medical/healthcare setting or two years in a customer service role.

  • Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred qualifications for this position include:

  • Electronic Medical Records (EMR) experience.

  • Associate's Degree.

About the clinic you will serve.

Providence Medical Group is a group of more than 125 primary care, specialty care and hospital-based medical providers who serve a fivecounty region in scenic southwest Washington. Our clinics are located in Aberdeen, Centralia, Lacey, Olympia and Rochester. With an emphasis on the medical home model, our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits — see our website for details —http://www.providenceiscalling.jobs/rewards-benefits

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: Washington-Olympia

Req ID: 323240

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