Providence Health & Services Admitting Representative - Patient Registration in Olympia, Washington
Providence is calling an Admitting Representative (0.6 FTE, 24 hours per week Day Shift) to the Patient Registration at Providence St. Peter Hospital at Olympia, Washington.
Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
The Admitting Representative to be responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Provides assistance, directions, and instructions to visitors, patients and the general public regarding hospital/patient information.
In this position you will:
Creating a consistent and exceptional patient experience throughout the patient interview process.
Provides superior customer service to all customers accurately and timely in a positive manner. Demonstrates ability to multitask and prioritize with frequent interruptions. Provides accurate patient information. Demonstrates exceptional problem solving skills. Courteously answers department telephone identifies facility and department.
Effectively utilizes all information tools and resources maintained by the department.
Assess patient ability to complete the admission process prior to receiving services or going to their hospital rooms. In some instances, may require bedside registration.
Alert clinical staff if patients need immediate attention.
Ensure patients are registered in a timely manner, ensuring accounts are complete, compliant, and billable and do not require rework or intervention.
Required qualifications for this position includes:
1 year Experience in customer service or healthcare registration.
A track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a fast paced environment.
Preferred qualifications for this position includes:
H.S. Diploma or GED
Coursework/Training Some college level coursework, particularly Medical Terminology or Medical Assistance.
Admitting Representative and third party payor experience.
National Certification of CHAA is preferred.
About the hospital you will serve.
Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Req ID: 330495