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Providence Scheduling Office Assistant in Lacey, Washington


Providence is calling a Scheduling Office Asstant (Hospice Sound, Day Shift, Per Diem) to Providence SoundHomeCare and Hospice in Lacey, Washington. Hospice caregivers will tell you what a privilege it is to care for patients and their families at the end of their lives. We get to see people where they reside and focus on their goals and improving the quality of their lives. If you are interested in a rewarding career, Providence Hospice might be the opportunity you are looking for! We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Schedule additional visits as patient needs develop; coordinates schedules taking into consideration caseload capacity, continuity of care, staffing levels, geographic areas, and individual clinical expertise to maximize efficiency, safety and quality of care

  • Support productivity requirements in developing patient visit schedules in the McKesson electronic scheduling system; communicate with staff on a regular basis regarding changes in schedules, changes or variations in coverage needs, patient volumes and staffing levels to assure efficient, effective and consistent patient coverage.

  • Communicate scheduling needs and coverage to managers; provide input and observations regarding the day-to-day function of the department to managers.

  • Participate in planning and implementing activities to accomplish the department goals and objectives.


Required qualifications for this position include:

  • High School Diploma or General Equivalency Degree (GED) equivalent

  • Proficiency with MS Office products including Word, Excel and Outlook

  • Ability to use standard office equipment including personal computers, telephones, copiers and fax machines

Preferred qualifications for this position include:

  • One (1) yer previous experience in scheduling or in clerical/data entry position using spreadsheets and databases.

  • Experience in health care setting/home health industry.

  • Experience with Electronic Medical Records (EMR)

About the ministry you will serve.

Providence Sound Home Care and Hospice, in Olympia, Washington, is a home health and hospice ministry serving patients in their places of residence throughout Mason, Lewis and Thurston counties in Washington state. Our team brings the Providence tradition of excellence into the home setting, and work together with physicians, patients, family members and insurance providers to meet each patient's unique needs. Providence Sound Home Care and Hospice is a non-profit, state licensed and Medicare certified agency.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Washington-Lacey

Req ID: 289998