Providence Health & Services Office Assistant III - Chemical Dependency Center in Lacey, Washington

Description:

Providence Health and Services is calling an Office Assistant III (Per Diem, Variable Shift) to the Chemical Dependency Center in Lacey, WA.

We are seeking an Office Assistant III to perform a variety of clerical duties in support of office or department operations. Please note that this is an on call position covering for PTO, vacations and sick days with no guaranteed hours. In the past, the needs have been for 20-30 hours plus per month.

In this position you will:

  • Perform a variety of complex clerical tasks requiring independence, sound judgment, and initiative in determining appropriate action taken.

  • Perform excellent customer service to those in sensitive and difficult situations.

  • Screen callers using discretion and independent judgment; refer calls or provide information as appropriate.

  • Support requests for statistical reporting and other complex data gathering activities.

  • Respond appropriately according to age related needs and considerations of this population

Qualifications:

Required qualifications for this position include:

  • High School Diploma or the equivalent.

  • Two years of customer experience preferably in a healthcare setting, working directly with patients.

  • Keyboarding skills and proficiency in reading and writing English.

Preferred qualifications for this position include:

  • Experience working in a behavioral healthcare setting.

  • Experience scheduling for multiple providers in an outpatient clinic or other setting.

  • Experience using EPIC software.

About the facility you will serve.

Providence St. Peter Chemical Dependency Center (PSPCDC) is part of Providence Behavioral Health Services, coordinating care with Providence St. Peter Hospital Psychiatry Services and Providence Sexual Assault Clinic. We offer programs for adults and adolescents, for Substance Use Disorder, Problem Gambling and Tobacco Cessation. Our treatment model incorporates the nationally recognized American Society of Addiction Medicine (ASAM) patient placement criteria, family involvement and community-based recovery support groups.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative Support (Clinical)

Location: Washington-Lacey

Req ID: 188388