Providence Health & Services Social Services Transition Associate - Care Management in Everett, Washington


Providence is calling for a Social Services Transition Associate (Per Diem, Days) to the Care Management team at Providence Regional Medical Center Everett in Everett, WA.

The Transition Associate will work as part of the Care Management team to perform a variety of patient centered administrative tasks to support patients and families within their specific discharge plan of care. We are seeking a dedicated team member who is able to work on a per diem basis that may include some weekend support.

In this position you will:

  • Work closely with patients and their families to help plan their post-discharge care

  • Act as a Liaison between outside agencies including Admission Coordinators for SNF’s, RN’s from Assisted Living Facilities, Home Health Agencies and Infusion Services, to coordinate and support discharge planning services

  • Handle discharge planning packets and insurance verification and authorization

  • Maintain Electronic Medical Records for discharge plans, insurance authorization information and other appropriate clinical information


Required qualifications for this position include:

  • Two (2) year college Associate Degree

  • Experience providing customer service to patients and families

  • Experience providing administrative support to professionals

  • Experience working with insurance payers

  • Knowledge of Medical Terminology

Preferred qualifications for this position include:

  • Educational courses in healthcare

  • MS Office Certification

  • Health care training

  • Knowledge of human anatomy & physiology and disease processes

  • Experience using MS Word and Excel software programs

About the ministry you will serve.

Providence Regional Medical Center Everett in Everett, WA is the state’s most award-winning hospital for medical care; having received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. Our new state-of-the-art 12 story hospital tower and the implementation of an electronic medical records system will significantly enhance our patient’s experience throughout the continuum of care.

The hospital is located in Snohomish County on the Sound and close to the mountains, so outdoor activities such as snow skiing, kayaking, and golfing are at your doorstep. The communities in Snohomish have all the comforts and appeal of small towns, with historical districts, beautiful homes, interesting boutiques, and unique restaurants, yet the city life of Seattle and Bellevue are just 30 minutes south, while the cosmopolitan city of Vancouver, BC lies only 2 hours north.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Patient Services

Location: Washington-Everett

Req ID: 197662