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Providence Health & Services Services Representative - Children's Center in Everett, Washington


Providence is calling a Services Representative (0.5 FTE, Day Shift) to work in the Children's Center at Providence Regional Medical Center Everett in Everett, WA.

Serves as the initial contact for new referrals from health providers and families. Schedules evaluations and in-house referrals for children receiving services at the Children's Center.

In this position you will:

  • Demonstrates age specific patient care considerations for the population served.

  • Demonstrates application of knowledge, skills, and behaviors in the physical, motor/sensory, cognitive, psychosocial, patient and family education areas based on PEMC age specific care competency assessment tool.

  • Processes referrals into computer system.

  • Mails registration papers to new families according to departmental guidelines.

  • Collects insurance and benefits information on all patients.

  • Initially screens patient’s insurance and prepares information for full insurance verification by Department Secretary.

  • Ensures all possible funding sources are considered when registering a new patient.

  • Presents alternative funding sources to all patients with either no insurance or inadequate coverage by facilitating funding through Providence Health System and/or community and state agencies.

  • Refers patient to appropriate Children’s Center team member for follow-up.

  • Schedules all new patients for evaluation.

  • Schedules patients according to departmental guidelines.

  • Interviews new referrals to determine if services needed.

  • Presents new referrals weekly to the Screening Committee to determine patient needs.

  • Assures quality of work for front desk operations.

  • In collaboration with Children’s Center manager oversees clerical and administrative tasks performed by front desk staff.

  • Develops break schedules, provides meal coverage and schedules a variety of support tasks.


Required qualifications for this position include:

  • experience working with community resources.

  • experience working with funding sources and third party payor procedures and protocol.

Preferred qualifications for this position include:

  • Coursework/Training Human Services or related coursework

About the hospital you will serve.

Providence Regional Medical Center Everett in Everett, WA is the state’s most award-winning hospital for medical care; having received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. Our new state-of-the-art 12 story hospital tower and the implementation of Epic electronic medical records system will significantly enhance our patient’s experience throughout the continuum of care.

The hospital is located in Snohomish County on the Sound and close to the mountains, so outdoor activities such as snow skiing, kayaking, and golfing are at your doorstep. The communities in Snohomish have all the comforts and appeal of small towns, with historical districts, beautiful homes, interesting boutiques, and unique restaurants, yet the city life of Seattle and Bellevue are just 30 minutes south, while the cosmopolitan city of Vancouver, BC lies only 2 hours north.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Administrative (Clinical)

Location: Washington-Everett

Req ID: 323018