Providence Health & Services Patient Services Representative - Centralized Call Services Department in Everett, Washington
Providence is calling a Patient Services Representative (1.0 FTE, Day SHIFT) to work in Centralized Call Services DEPARTMENT at Providence Medical Group in Everett, WA.
We are seeking a customer-oriented individual to provide effective and efficient front office services to patients.
In this position you will:
Coordinate internal and external phone communications among staff, patients, and providers
Accurately collect, record and ensure distribution of information to appropriate staff via computer and/or manual systems
Perform clerical, scheduling and records activities, often simultaneously, in support of patients and staff
May be required to float to other department/physician office sites as needed
Required qualifications for this position include:
High School diploma or GED equivalent
Customer service experience
Ability to read, write and verbally communicate in English
Accurate typing/keyboarding skills
Preferred qualifications for this position include:
One year clerical experience in a medical facility
Knowledge of billing, coding or medical terminology
About the clinic you will serve:
Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve Snohomish County in more than 10 locations in scenic northwest Washington. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Req ID: 241156