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Providence Health & Services Clinic Supervisor - Cardiovascular Thoracic Surgery in Everett, Washington


Providence is calling a Clinic Supervisor (1.0 FTE, Day Shift) to work at Cardiovascular Thoracic Surgery in Providence Medical Group in Everret, Washington.

Under the general direction of the Director of Clinical Specialty, the Clinic Supervisor manages the business, technical and patient support services for assigned clinic. Implements and manages all aspects of the clinic to support the strategic initiatives of Providence Physician Group and the Northwest Washington Service Area. Supports the work of the Clinic Medical Director through joint accountability for customer satisfaction and complaint resolution and for clinic performance in meeting system and organizational goals while adhering to all compliance programs. Supports the mission and core values of Providence Health & Services through responsible and effective work performance.

In this position you will:

  • Ensure care management of all patient populations within assigned clinic. Provide Senior Leadership with input to the development and implementation of new clinic programs to increase and maintain patient volume and satisfaction.

  • Promote high levels of satisfaction with patients, providers and staff, by proactively addressing concerns through meaningful measures and interventions. Develop and nurture in staff a sense of shared ownership of patient satisfaction.

  • Partner with marketing to develop and implement clinic marketing programs; keep Medical Director informed and engaged in the process.

  • Ensure effective, ongoing staff recruitment and retention through collaborative efforts with leadership, clinic staff and human resources. Continually offer insights into improvement within this function.

  • Participate on Providence Physician Group committees related to clinic and network-wide operational development and strategic initiatives.


Required qualifications for this position includes:

  • Bachelor's Degree in Business Administration and progressively responsible leadership experience in clinic management/medical office management. (Significant experience may substitute for education.)

Preferred qualifications for this position includes:

  • Leadership experience in specific specialty of assigned clinic.

About the clinic you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve Snohomish County in more than 10 locations in scenic northwest Washington. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: Washington-Everett

Req ID: 320488