Providence Health & Services Chief Nursing Officer in Colville, Washington


Providence St. Joseph Health is calling a Chief Nursing Officer to Providence Mount Carmel Hospital in Colville, WA

Reporting to the CAO, Stevens County Ministries, the Chief Nursing Officer is a member of the Stevens County Ministries Administrative Team and Administrative Council and a local employee of Mt. Carmel Hospital. The CNO directs nursing services and clinical departments as assigned, and may serve with the authority of the CAO in their absence. The CNO possesses appropriate education and experience to serve as a CNO, supervises managers in nursing and clinical departments, participates in hospital activities and committees in appropriate capacities, and represents Providence Mount Carmel Hospital, St. Joseph’s Hospital and Long-Term Care Center at PHC/System meetings and in the community. The CNO has a global understanding of the Stevens County acute care ministries as multi-faceted institutions, the System of which it is a part, and the political and economic environment in which it operates. Demonstrates behavior practices that reflect the philosophy and mission of our sponsors, Providence Health and Services, our founders, the Dominican Sisters, and Providence Mount Carmel Hospital’s Standards of Conduct.

As health care evolves, our team is responding with a vision and core strategy to transform and innovate at scale. Providence St. Joseph Health (PSJH) and its affiliates continue to pioneer how care is delivered by sharing one strategic plan designed to improve the health of entire populations by supporting the well-being of each person the organization serves.


Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of PSJH. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.

In this position you will:

  • Accept and support the mission and values of Providence Mount Carmel Hospital and Providence Health and Services.

  • Support the Performance Improvement process through performance management of personnel, successful implementation of high-reliability operational processes and pursing Pathways for Excellence.

  • Follow and support hospital policies.

  • Follow the principles and requirements outlined in the Commitments and Compliance Integrity Program Employee Handbook and any other organizational or departmental materials related to compliance with laws and regulatory requirements.

  • Maintain a safe environment for staff, patients, and visitors.

  • Consider individual needs in communication with patients and staff, including ethical, cultural, psychosocial, religious, and age-specific aspects.

  • Support patient rights and the organization’s code of ethical behavior.

  • Subscribe to and support the Providence mission of providing optimal patient care services for preventive, acute interventions, rehabilitation needs of patients receiving nursing or clinical care within the Stevens County ministries.

  • Direct the allocation of financial and human resources to ensure that there are sufficient qualified staff members in departments as assigned to meet the nursing and clinical care needs of patients.

  • Collaborate with other leaders and other hospital personnel in development of departmental budget and in maintaining budget compliance, thus contributing to the hospital's financial viability.

  • Provide leadership within Patient & Clinical Services to develop and implement mechanisms for recognizing the expertise and performance of staff members engaged in patient care.

  • Provide leadership within the department for participation in a collaborative effort with the Board and other management and clinical leaders to develop a mechanism for promoting the educational and advancement of goals of the hospital's staff members.

  • Promote and encourage staff to keep abreast of current nursing and clinical literature and research findings.

  • Advocate and exemplify a communication style and an environment that encourages and enhances professional and personal growth of staff members in departments as assigned.

  • Establish and maintain an effective organizational structure that facilitates the accomplishment of the goals and objectives of the departments assigned to this position.

  • Ensure effective labor relations with nursing unions and service unions, working collaboratively in a shared-governance model. This includes working within established guidelines outlined in union contracts as well as engaging and working effectively with UBC’s and Staffing Committees for effective clinical care environments.

  • Engage patient care staff in continuous process improvement and pursuit of nursing excellence programs such as Pathways to Excellence.

  • Participate in developing and implementing mechanisms for collaboration between nursing and/or clinical staff members, physicians, and other clinical practitioners.

  • Collaborate with Human Resources Department in developing, implementing, and evaluating programs to promote the recruitment, retention, and development of departmental staff members.

  • Maintain current awareness of community, state and national issues as they relate to health care delivery. Participate primarily in community activities while promoting the hospital's mission.

  • Participate with leaders from governing body, management, Medical Staff, and clinical areas in developing the hospital's mission, strategic plans, budgets, resource allocation, operating plans, and policies as they relate to patient and clinical services as assigned.

  • Participate with leaders from the Board, Medical Staff, and clinical areas in planning, promoting and conducting hospital-wide quality monitoring and improvement activities.

  • Oversee broad set of inpatient and outpatient clinical departments including: Emergency Services, Acute Care, Family Maternity Center / OB, Critical Care, Respiratory Therapy, Infection Control/Employee Health (matrix), Long-Term Care (under the St. Joseph’s Hospital license), Social Services/Discharge Planning and Physical Therapy / Rehab services. May also oversee additional positions such as Administrative Supervisors.


Required qualifications for this position include:

  • Current RN license by Washington State Division of Professional Licensing required.

  • Minimum of 10 years of progressive clinical leadership experience including senior level nursing management experience in a position of authority and responsibility commensurate with scope and complexity of the patient care needs of the patient population served in the Stevens County acute ministries.

Preferred qualifications for this position include:

  • Bachelor degree in nursing preferred.

  • Experience in critical access settings to include oversight of both acute and long-term (skilled nursing) care environments preferred.

  • Leadership of multiple nursing units (e.g., ACU, Critical or Intensive Care, Emergency Services, OB/Maternity, Surgical) as this position oversees multiple nursing specialty units preferred.

  • Prior experience working collaboratively with represented nursing units and demonstrated experience of successfully engaging represented staff in shared governance preferred.


Providence St. Joseph Health was established on July 1, 2016, creating the second largest Catholic health system and fourth largest non-profit integrated delivery system in the country, which provides a broad range of health and outreach services throughout the western United States. With total revenues exceeding $20 billion in fiscal year 2015, the health system family includes 50 acute care hospitals as well as home health agencies, hospice care, outpatient services, skilled nursing facilities, insurance plans and physician organizations. Providence St. Joseph Health includes more than 100,000 caregivers, 829 outpatient clinics, 23,000 physicians, across seven states. The system has 1.9 million covered lives.

The Providence St. Joseph Health family includes:

  • Providence Health & Services

  • St. Joseph Health

  • Covenant Health in West Texas

  • Facey Medical Foundation in Los Angeles

  • Hoag Memorial Presbyterian in Orange County, California.

  • Kadlec in Southeast Washington

  • Pacific Medical Centers in Seattle

  • Swedish Health Services in Seattle


Providence Mount Carmel Hospital is a 25-bed Critical Access hospital serving a three county area in Northeast Washington. Located in Colville, our hospital opened in 1919 and was purchased in 1940 by the Dominican Sisters. In 1993 the Dominicans transferred sponsorship of the hospital to the Sisters of Providence.

Today, Mount Carmel Hospital is a progressive, full service hospital offering advanced medical and surgical care as well as specialty support and outpatient services. Thanks to a recent remodeling project, the medical center offers intimacy, convenience and easy wayfinding, along with newly-enhanced patient rooms and a more efficient emergency room. Our maternity suites that rival those found in urban hospitals and diagnostic imaging services feature technology normally not available in rural hospitals. And our physicians represent many specialties, including cardiology, gynecology, obstetrics and more.

As part of Providence Health and Services, Mount Carmel Hospital is one of 12 ministries in Eastern Washington, who together provide our region with a full continuum of medical care services. These range from health and skilled nursing care to the region’s most advanced hospital care.

Mount Carmel Hospital has established a long history of excellence in care, which is evident in the awards we've received including:

Top 20 Critical Access Hospital in America by the National Rural Health Association - 2016

2014 Top 100 Critical Access Hospital (i-Vantage Health Analytics) and “Healthstrong Top Hospital”

Providence Mount Carmel Hospital and Providence St. Joseph’s Hospitals were recognized for top quartile performance by the Washington State Hospital Association for efforts focused on the reduction of patient harm in ten key areas.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative Support (Clinical)

Location: Washington-Colville

Req ID: 188870